E-GOAL TECHNOLOGY

The unified and automated Sales capturing platform E-Goal ”, the shopping mall analytics , is an advanced solution architect build to capture the real-time sales details that benefit the Retailers and Mall management all across the globe to get the Shopping Mall Analytics.

The robust solution provides a scalable bundle of services on sales data including mall occupancy, mall footfall analysis, etc in real-time. Digital receipts and sales data for Customers, Mall management on revenue generation.

This integrated platform for shopping mall analytics encompasses business intelligence with Data Analytics, e-receipts, diagrammatical graphs, and charts that makes decision-making easy for Business owners and customers.

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CUSTOMER SUCCESS

WHAT WE DO

App-based E-Receipts 

Notify the shoppers about new promotions according to their purchase history

In-depth reporting of the buying behavior and market analysis

API services to capture the tenant sales.

Make easy navigation to the shopper inside the mall

Designs technology-enabled business solutions

WHY SHOPPING MALL ANALYTICS IS IMPORTANT

E-Goal, Shopping Mall analytics, new technology for mall management, put forward a complete analysis report which focused on the customer navigation inside the mall that is mall footfall traffic, spending time, and a better view about the regions where the mall management to focus and improvise.

E-Goal, the shopping mall analytics software offers the below functions to a business.

  • Helps for fortifying the relationship between the tenants in the mall and the shoppers.
  • Evaluating the mall operations.
  • Offers minute details about shopping mall analytics and customer behavior.
  • To achieve the target ROI.
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WHY MALL TRAFFIC ANALYTICS IS IMPORTANT

Footfall mall traffic analytics reflects the sale opportunities generated by the mall. The shopper’s journey from the beginning they enter the mall till they exit can be used to implement new strategies.

The footfall analytics measures the customer root map inside the mall. This vital information from the E-Goal people counting system includes the shopper’s journey inside the mall, the peak traffic time, and many other factors like the traffic during different seasons and promotions.

People Counting analytics(shopping mall analytics) data can be used to drive sales up by comparing and evaluating the traffic during each event and promotions and thereby plan the best time for the next event.

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SHOPPING MALL CRM AND LOYALTY - CLUB CLASS

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Single View CRM

Create incremental profiles of your users from different sources...
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Analytics

Run customer, operations & transactions dashboards, to get the analytics details
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Chatbot

Let your users interact quickly, swiftly & at convenience
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Card linked offer

Bring in banks card offers to your users & drive engagement
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Gift cards

Offer users to send personalized gifts/cash digitally
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Loyalty

Create a master database of all users and track their activities.

HOW WE DO IT?

Leasing

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Optimize tenant mix.
Attract innovative brands.
Position mall as key component of omnichannel experience.

Operations

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Eliminate shopper friction.
Increase efficiency.
Integrate IoT for a Smart Shopping
Center.

Development

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Bring back the magic of shopping.
Drive data-driven marketing activations.
Create shopper-centric experiences to shoppers.

CLIENT PROFILE

CEO

How can I periodically receive a detailed mall analytics report?

Director of Marketing

Are our events effectively recruiting new traffic to our malls?

Operations Director

How can we provide industry reports to our anchor tenants?

Leasing Director

Are we optimizing rent by location, according to traffic potential?

IMPROVE OPERATIONS

Providing answers that affect operations and control expenses

Is infrastructure(stairways, elevators,
bathrooms)properly located
and utilized?

How should you manage
parking and valets given traffic?

What types of services and
amenities drive loyalty?

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Are the hours of operation aligned
with customer visit
patterns?

Is housekeeping, maintenance
and security staffing optimized
against traffic in the center?

Are common areas(seating, charging stations, guest services)placed where customers naturally dwell?

OPTIMIZE LEASING

Providing answers that affect leasing strategy

How do they enter the property and
where do they dwell?

What stores or categories are
visited together by shoppers?

How much money do shoppers
spend in the Center? What is
the average transaction size?

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How many people visit the property
and when?

How much time do shoppers
spend in the Shopping Center?

What percentage of shoppers are
new versus repeat customers?

ENGAGE SHOPPERS

Providing answers that help optimize the marketing budget

What is the most effective time and place
in the property to market to customers?

Do customers use the guest Wi-Fi?
Which ones?

How effective are loyalty programs?
Do they drive repeat business?

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How effective are sponsorships and
promotions?

Which events are the most
successful and who attends?

When people come for events
do they spend more time and
more money than usual?

E GOAL- SHOPPING MALL ANALYTICS AT EVERY STEP

The combined operation of E-Goal and Retail Next will deliver an in-depth report on shopping mall analytics, retailer analytics, and shopper analytics. E-Goal, the shopping mall analytics, tracks the shopper’s journey without violating the privacy, this data helps to improve marketing ROI and to boost the revenue.

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E- GOAL

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