The unified and automated Sales capturing platform “ E-Goal ”, the shopping mall analytics, is an advanced solution architect build to capture the real-time sales details that benefits the Retailers and Mall management all across the globe to get the Shopping Mall Analytics.
The robust solution provides a scalable bundle of services on sales data including real-time. Digital receipts and sales data for Customers, Mall management on revenue generation.
This integrated platform for shopping mall analytics encompasses Business intelligence with Data Analytics, e-receipts, diagrammatical graphs, and charts that makes decision-making easy for Business owners and customers.
WHAT WE DO
Notify the shoppers about new promotions according to their purchase history
In-depth reporting of the buying behavior and market analysis
API services to capture the tenant sales.
Make easy navigation to the shopper inside the mall
Designs technology-enabled business solutions
WHY SHOPPING MALL ANALYTICS IS IMPORTANT
E-Goal, Shopping Mall analytics, put forward a complete analysis report which focused on the customer navigation inside the mall, spending time, and a better view about the regions where the mall management to focus and improvise.
E-Goal, the shopping mall analytics software offers the below functions to a business.
- Helps for fortifying the relationship between the tenants in the mall and the shoppers.
- Evaluating the store operations.
- Offers minute data analytics on customer behaviors.
- To achieve the target ROI.
WHY MALL TRAFFIC ANALYTICS IS IMPORTANT
Footfall mall traffic analytics reflects the sale opportunities generated by the mall. The shopper’s journey from the beginning they enter the mall till they exit can be used to implement new strategies.
The footfall analytics measures the customer root map inside the mall. This vital information includes the shopper’s journey inside the mall, the peak traffic time, and many other factors like the traffic during different seasons and promotions.
People Counting analytics(shopping mall analytics) data can be used to drive sales up by comparing and evaluating the traffic during each event and promotions and thereby plan the best time for the next event.
SHOPPING MALL CRM AND LOYALTY - CLUB CLASS
Single View CRMCreate incremental profiles of your users from different sources...
AnalyticsRun customer, operations & transactions dashboards, to get the analytics details
ChatbotLet your users interact quickly, swiftly & at convenience
Card linked offerBring in banks card offers to your users & drive engagement
Gift cardsOffer users to send personalized gifts/cash digitally
LoyaltyCreate a master database of all users and track their activities.
HOW WE DO IT?
Optimize tenant mix.
Attract innovative brands.
Position mall as key component of omnichannel experience.
Eliminate shopper friction.
Integrate IoT for a Smart Shopping
Bring back the magic of shopping.
Drive data-driven marketing activations.
Create shopper-centric experiences to shoppers.
How can I periodically receive a detailed mall analytics report?
Director of Marketing
Are our events effectively recruiting new traffic to our malls?
How can we provide industry reports to our anchor tenants?
Are we optimizing rent by location, according to traffic potential?
IMPROVE OPERATIONSProviding answers that affect operations and control expenses
Is infrastructure(stairways, elevators,
How should you manage
parking and valets given traffic?
What types of services and
amenities drive loyalty?
Are the hours of operation aligned
with customer visit
Is housekeeping, maintenance
and security staffing optimized
against traffic in the center?
Are common areas(seating, charging stations, guest services)placed where customers naturally dwell?
OPTIMIZE LEASINGProviding answers that affect leasing strategy
How do they enter the property and
where do they dwell?
What stores or categories are
visited together by shoppers?
How much money do shoppers
spend in the Center? What is
the average transaction size?
How many people visit the property
How much time do shoppers
spend in the Shopping Center?
What percentage of shoppers are
new versus repeat customers?
ENGAGE SHOPPERSProviding answers that help optimize the marketing budget
What is the most effective time and place
in the property to market to customers?
Do customers use the guest Wi-Fi?
How effective are loyalty programs?
Do they drive repeat business?
How effective are sponsorships and
Which events are the most
successful and who attends?
When people come for events
do they spend more time and
more money than usual?
E GOAL- SHOPPING MALL ANALYTICS AT EVERY STEP
The combined operation of E-Goal and Retail Next will deliver an in-depth report on shopping mall analytics, retailer analytics, and shopper analytics. E-Goal, the shopping mall analytics, tracks the shopper’s journey without violating the privacy, this data helps to improve marketing ROI and to boost the revenue.